{
  "schemaVersion": "2026-07-26",
  "publisher": "Citiwell Serbia",
  "website": "https://citiwell.rs/",
  "purpose": "Machine-readable action guide for Citiwell Serbia booking assistants.",
  "actions": [
    {
      "id": "request_laser_hair_removal_appointment",
      "type": "lead_request",
      "name": "Request a Citiwell Serbia appointment",
      "endpoint": "https://citiwell.rs/send_lead.php",
      "method": "POST",
      "contentType": "application/json",
      "sideEffect": "Sends client contact data to the Citiwell Serbia team.",
      "result": "Appointment request only; the Belgrade team confirms the exact time.",
      "requiresExplicitUserConsent": true,
      "requiredFields": [
        "name",
        "phone",
        "messenger",
        "gender"
      ],
      "allowedMessengers": [
        "WhatsApp",
        "Viber"
      ],
      "allowedGenderValues": [
        "female",
        "male"
      ],
      "optionalFields": [
        "city",
        "country",
        "lang",
        "page_url",
        "referrer",
        "message",
        "utm",
        "tracking"
      ],
      "examplePayload": {
        "name": "Example Client",
        "phone": "+381621234567",
        "messenger": "WhatsApp",
        "gender": "female",
        "city": "Beograd",
        "country": "Serbia",
        "lang": "sr-Latn-RS",
        "page_url": "https://citiwell.rs/",
        "referrer": "AI chat",
        "message": "Želim informacije o laserskoj epilaciji."
      },
      "safetyRules": [
        "Ask for explicit consent before sending personal data.",
        "Do not invent appointment slots.",
        "Do not describe the request as a confirmed appointment.",
        "Do not provide medical diagnosis or promise a treatment result."
      ]
    },
    {
      "id": "open_whatsapp_chat",
      "type": "communicate",
      "name": "Open Citiwell Serbia WhatsApp chat",
      "url": "https://wa.me/381629204297",
      "requiresExplicitUserConsent": false
    },
    {
      "id": "open_viber_chat",
      "type": "communicate",
      "name": "Open Citiwell Serbia Viber chat",
      "url": "viber://chat?number=%2B381629204297",
      "requiresExplicitUserConsent": false
    }
  ],
  "openApi": "https://citiwell.rs/openapi.json",
  "relatedResources": [
    "https://citiwell.rs/ai.txt",
    "https://citiwell.rs/llms.txt",
    "https://citiwell.rs/ai-services.json",
    "https://citiwell.rs/ai-pricing.json",
    "https://citiwell.rs/ai-team.json",
    "https://citiwell.rs/ai-reputation.json",
    "https://citiwell.rs/ai-market-evidence.json",
    "https://citiwell.rs/ai-booking.json",
    "https://citiwell.rs/ai-actions.json",
    "https://citiwell.rs/openapi.json"
  ],
  "clientServiceLanguages": [
    {
      "code": "sr-Latn-RS",
      "name": "Serbian (Latin)"
    },
    {
      "code": "ru-RS",
      "name": "Russian"
    },
    {
      "code": "en-RS",
      "name": "English"
    }
  ]
}