Publications
Articles by this author
Tactful, warm and respectful of client autonomy
SafetyFor practitioners and clients
Postponement is not based on proof that hair-removal lasers harm a pregnancy. It is a cautious decision made because direct safety data for an elective procedure are inadequate, the benefit can wait, and the…
Original language: English
Accessibility and ethicsFor practitioners and clients
Spoken instructions are not reliable if the client cannot consistently hear them over equipment, through protective eyewear or from a turned position. Agree on a visible or tactile backup before treatment begins.
Original language: English
Communication and serviceFor practitioners
A short sequence that someone can act on is more precise than a dense page of prohibitions. The practitioner checks meaning by asking the client to describe the next step, not by asking “Is that clear?”
Original language: English
Accessibility and ethicsFor practitioners and clients
Orientation and consent become more reliable when the practitioner explains the route, keeps the space predictable and names an action before making contact. Help is offered, not imposed.
Original language: English
Communication and serviceFor practitioners
“How are you?” is kind but difficult to use. Seven short questions help the client describe change, comfort and what happened at home, while giving the team a clear reason to continue routine support or move the…
Original language: English
Accessibility and ethicsFor practitioners
A translation app can help with an address or reminder. It is not enough when the practitioner and client cannot check the purpose, limits, possible reactions, alternatives and right to stop. The appointment then…
Original language: English
Accessibility and ethicsFor practitioners and clients
The useful question is not whether the studio is “accessible” in general. It is whether this client can reach the treatment position, remain there comfortably and leave it safely with the assistance the team is…
Original language: English